Contact Us
If you have questions about our services, need assistance with an existing order, or would like to discuss project requirements, please contact Thalixtr.
We provide professional digital services including Logo Design, Animation & Motion Graphics, WordPress, Digital Marketing, and Content Writing for businesses, professionals, entrepreneurs, and organizations.
Customer Support
For questions regarding our services, orders, payments, project requirements, delivery, revisions, cancellations, refunds, or other service-related matters, please contact our customer service team.
We aim to respond to customer inquiries within 24–48 business hours.
When contacting us about an existing order, please include your order number and relevant project details where available. For new project inquiries, providing your requirements, preferred service, project objectives, reference materials, and expected timeframe can help us review your request more efficiently.
Project Inquiries
Customers are welcome to contact us before placing an order if they require clarification about a service or have project requirements that are not covered by a standard service package.
Depending on the project, we may request additional information to determine the appropriate scope, deliverables, estimated completion timeframe, and pricing before work begins.
For existing projects, customers may also contact us regarding project status, required materials, revisions, technical requirements, or digital delivery.
Digital Service Support
Thalixtr provides digital services and electronically delivered project work. We do not ship physical products.
Depending on the service purchased, completed work may be delivered through email, digital download links, cloud storage, online collaboration platforms, WordPress or website environments, or another electronic method agreed for the project.
If you experience an issue accessing a completed deliverable or have questions regarding your order, please contact our customer service team using the information below.
Company Information
Company Name: Thalix Strategy Forge Ltd
Company Address: 15 Lambrook Terrace, London, England SW6 6TF, United Kingdom
Customer Service Email: [email protected]